FAQs

How do I pay/Can I open a credit account?

We take payment through Paypal, Shop Pay, Apple Pay, GooglePay and all major credit/debit cards. If you will be ordering regularly we can open an account.

What do under lintel and face fix mean?

Under lintel means the curtain is made to fit inside the doorway opening.

Face fix means the curtain is mounted in front of the doorway opening and is made 150mm wider and 70mm higher than the opening size

Can I order replacement PVC Strip panels?

Of course you can, simply phone or email with the original order details or order online.

How long does delivery take?

Strip curtains are usually dispatched within 48 hours.

Is PVC fire retardant?

All our PVC Strip Curtains are "self extinguishing". This means it will not support combustion: if a naked flame is held near the PVC it will burn, and if it is taken away, it will go out. If you have a specific requirement for fire retardant PVC Strip Curtains please contact our customer service department as we can source this specialist material for you.

What are the minimum and maximum temperatures that PVC Strip Curtains can withstand?

All of our standard range of PVC has operating temperatures of -15°C - +50°C. If your curtains are to be used in Freezers, our Super Polar grade PVC Strip Curtains will remain flexible in temperatures as low as -45°C.

Can I slide my curtain?

Yes, we offer a range of sliding tracks that allow curtains to slide out of the opening completely. These can be bi-parting or uni-directional. You are better speaking to a member or our team for advice on which sliding rail to go for.

What overlap do I need?

This really depends on where the curtain is located and the level of protection you want the curtain to provide. The guidelines below should help you decide.

Standard Overlap

  • Internal – Light Traffic
  • 200mm wide 1 hook each side 36%
  • 300mm wide 1 hook each side 25%
  • 400mm wide 1 hook each side 35%

Maximum Overlap

  • External – Heavy Traffic
  • 200mm wide 2 hooks per side 78%
  • 300mm wide 3 hooks per side 78%
  • 400mm wide 4 hooks per side 98%

If you have any further questions or require assistance regarding our delivery policy, please do not hesitate to contact our customer support team. We are here to ensure a smooth and reliable delivery experience for you.

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